Question 1

Are salon and personal care services available on-site?

Accepted Answer

Yes. Residents have access to on-site personal care services, including salon services, making it easy and convenient to look and feel their best without leaving the community.

Question 2

Is housekeeping included?

Accepted Answer

Yes. Housekeeping is included as part of community life at The Parkway Senior Living. Residents can leave the cleaning and maintenance to the team and spend more time doing what they enjoy.

Question 3

Is transportation available for residents?

Accepted Answer

Yes. Transportation is available for shopping, local outings, appointments, and group excursions throughout Blue Springs and surrounding area.

Question 4

What daily services are included for residents?

Accepted Answer

Daily services include restaurant dining, housekeeping, scheduled events, local transportation, concierge services, maintenance, and access to community amenities.

Question 5

What is included in the monthly rent?

Accepted Answer

Monthly costs generally include apartment maintenance, utilities, dining, housekeeping, transportation, and participation in community events. Care services are determined by a care-based assessment and added as needed.

Question 6

What kinds of social activities and events do you offer?

Accepted Answer

Residents enjoy a full calendar of social activities and events, including chair beachball, live entertainment, outings, exercise classes, and celebrations for traditions, holidays, and special events. Residents are also encouraged to share their own ideas, helping shape a lifestyle calendar that reflects what they enjoy most.

Question 7

Can assisted living residents still participate in community events and dining?

Accepted Answer

Yes. Assisted living residents enjoy access to all of the community’s amenities, events, entertainment, and restaurant dining, with support available as needed.

Question 8

Can families visit and participate?

Accepted Answer

Yes. Families are encouraged to visit, join meals, attend events, and participate in care plan reviews. Ongoing communication helps keep families informed and involved.

Question 9

How are assisted living care plans developed?

Accepted Answer

Care plans are developed collaboratively with the resident, family, and the Wellness Director. Each plan is tailored to the resident’s health needs, personal preferences, routines, and goals.

Question 10

How do staffing and safety work in assisted living?

Accepted Answer

Trained Care Partners are on-site around the clock. Safety features may include emergency call systems, secure entry points, well-lit hallways, slip-resistant flooring, and regular wellness checks.

Question 11

How is dining handled for special dietary needs?

Accepted Answer

The culinary team can accommodate dietary restrictions, allergies, preferences, and texture modifications, and team members can help identify safe and satisfying meal options.

Question 12

What amenities are available to assisted living residents?

Accepted Answer

Residents have access to community amenities such as the fitness center, walking paths, outdoor courtyards, salon and spa services, and common areas for socializing. Apartments are designed for comfort and convenience.

Question 13

What does the transition look like for someone moving into assisted living?

Accepted Answer

The move-in process may include orientation, personal items from home, familiar routines, and introductions to team members and neighbors, helping the transition feel smooth and comfortable.

Question 14

What is assisted living at The Parkway Senior Living, and how is it different from memory care?

Accepted Answer

Assisted living provides personalized support for residents who need help with daily tasks such as bathing, dressing, mobility, or medication management, while still emphasizing independence, dignity, and choice. Unlike memory care, assisted living is intended for residents who do not need a secure dementia-specific neighborhood.

Question 15

What is the cost structure for assisted living?

Accepted Answer

Pricing depends on the apartment type and level of support identified through a care-based assessment. The Parkway Senior Living can provide a personalized estimate after assessment.

Question 16

What services are included in assisted living at The Parkway Senior Living?

Accepted Answer

Services include daily support with personal tasks, chef-prepared meals, housekeeping, linen services, scheduled transportation, and participation in community events.

Question 17

What types of daily assistance can assisted living residents receive?

Accepted Answer

Support may include help with personal hygiene, dressing, medication management, mobility assistance, and other activities of daily living, all delivered in a way that respects each resident’s dignity and routine.

Question 18

Are snacks or lighter fare available?Yes. Residents can enjoy lighter fare, beverages, and flexible dining options throughout the day.

Accepted Answer

Can family members and guests dine with residents? Yes. Guests are welcome to join residents for meals, and the community also hosts private dining events, happy hours, candlelight dinners, and other special celebrations.

Question 19

Are snacks or lighter fare available?

Accepted Answer

Yes. Residents can enjoy lighter fare, beverages, and flexible dining options throughout the day.

Question 20

Can family members and guests dine with residents?

Accepted Answer

Yes. Guests are welcome to join residents for meals, and the community also hosts private dining events, happy hours, candlelight dinners, and other special celebrations.

Question 21

Does The Parkway Senior Living host special dining events?

Accepted Answer

Yes. Dining events may include candlelight dinners, happy hours with tapas, themed food events, and other special celebrations throughout the year.

Question 22

Does the restaurant accommodate dietary restrictions or special requests?

Accepted Answer

Yes. The culinary team is happy to accommodate dietary needs, preferences, and restrictions so each dining experience supports the resident’s health and wellness goals.

Question 23

What are the dining hours at The Parkway Senior Living?

Accepted Answer

The restaurant is open daily from 7:00 am to 7:00 pm, giving residents flexibility to dine on their own schedule rather than following a fixed mealtime.

Question 24

What kind of food is served at the restaurant?

Accepted Answer

The culinary team prepares a rotating menu of seasonal dishes, regional favorites, daily chef specials, and always-available options, including comfort classics and resident favorites.

Question 25

Are short-term or respite stays available?

Accepted Answer

Short-term stays may be available based on apartment availability and care needs. These stays can offer temporary support or a chance to experience the community before making a long-term decision.

Question 26

Are there additional fees?

Accepted Answer

Additional fees may apply for optional services such as salon visits, special outings, or care beyond the selected service level.

Question 27

Does The Parkway Senior Living accept long-term care insurance?

Accepted Answer

Families should contact the team directly for the most current information about long-term care insurance and reimbursement documentation.

Question 28

How can someone schedule a tour or get more information?

Accepted Answer

Tours can be scheduled online, by phone, or in person. Families can also request a brochure, use the contact form on the website, or visit during business hours for more information.

Question 29

How is pricing determined?

Accepted Answer

Pricing is based on apartment type and the level of support identified through a care-based assessment. A personalized estimate can be provided after assessment.

Question 30

What is the entrance or move-in fee?

Accepted Answer

Yes. A one-time community fee helps cover move-in and service setup. Unlike a buy-in, it does not include ownership or equity. It begins as a refundable reservation fee and becomes nonrefundable once the lease is signed. The amount varies by level of care.

Question 31

What makes The Parkway Senior Living unique?

Accepted Answer

The Parkway Senior Living combines upscale senior living with person-centered support, engaging lifestyle programming, welcoming resident ambassadors, and a team that leads with heart, creating a community centered on comfort, wellness, and connection.

Question 32

What should families expect during move-in?

Accepted Answer

The team guides families through each step, including assessment, apartment selection, and coordination with the care team, helping residents feel at home from the start.

Question 33

Where can families learn more about events and updates?

Accepted Answer

Families can stay connected through the Arrow App, the community’s Facebook page, and direct communication from the team.

Question 34

Where is The Parkway Senior Living located?

Accepted Answer

The Parkway Senior Living is located at 550 NE Napoleon Drive Blue Springs, MO 64014, Blue Springs, MO 64014.

Question 35

Who manages The Parkway Senior Living?

Accepted Answer

The Parkway Senior Living is operated by Arrow Senior Living.

Question 36

Can independent living residents bring their own furniture and personalize their apartments?

Accepted Answer

Yes. Residents are encouraged to bring their own furniture, décor, and personal belongings so their apartment feels familiar and comfortable.

Question 37

Is independent living right for someone who still drives and manages most daily needs?

Accepted Answer

Yes. Independent living is a good fit for older adults who are largely self-sufficient but want more social connection, dining, maintenance-free living, and peace of mind.

Question 38

What does independent living include in terms of daily services?

Accepted Answer

Independent living residents enjoy restaurant-style dining, daily scheduled events, housekeeping, local transportation, and access to amenities such as the fitness center, pool, lounges, and more.

Question 39

What floor plan options are available for independent living?

Accepted Answer

The Parkway Senior Living offers a variety of floor plans designed with older adults in mind. The team can help families explore options and identify the layout that best fits their lifestyle.

Question 40

What is independent living at The Parkway Senior Living?

Accepted Answer

Independent living is designed for active older adults who want a maintenance-free lifestyle with the convenience of private apartment living, chef-prepared meals, daily events, and access to community amenities.

Question 41

Are pets allowed in memory care?

Accepted Answer

Pet guidelines vary by situation. The team evaluates pet compatibility, safety, and the resident’s needs to determine whether a companion animal is a good fit for the neighborhood.

Question 42

Can residents join community events and outings?

Accepted Answer

Yes. The team tailors events and small outings to residents’ interests and energy levels. Engagement is offered throughout the day to reduce long periods of inactivity and to encourage gentle social connection.

Question 43

Can you accommodate special diets?

Accepted Answer

Yes. The team supports medical needs, cultural preferences, personal choice, and changing dining needs with a flexible, person-centered approach. This may include modified textures and other dietary accommodations that support dignity, enjoyment, and quality of life.

Question 44

Does The Parkway Senior Living offer resources for families of memory care residents?

Accepted Answer

Yes. Families can receive education, guidance, and support resources, including Arrow Senior Living’s Thoughtful Connections Memory Care podcast.

Question 45

How are dining and nutrition handled?

Accepted Answer

The culinary team prepares familiar, flavorful meals with supportive options like finger-friendly choices and cues for pacing and hydration. Support Partners can offer discreet assistance to help residents dine with comfort and dignity. Family-style dining offers supportive choices and time with friends around the table.

Question 46

How are families involved?

Accepted Answer

Families are encouraged to share life stories, preferences, and routines that matter. The team offers regular updates, care plan reviews, and education, and welcomes family participation during events and visits. Family members are always welcome to volunteer their time and talents to engage with their loved one and the entire neighborhood.

Question 47

How are medical emergencies handled?

Accepted Answer

In a medical emergency, the trained team responds immediately, provides first aid as needed, and calls 911 when emergency services are required. Team members remain with the resident, share information with responders, notify family promptly, and complete ongoing CPR and first aid training.

Question 48

How do you manage behaviors/expressions?

Accepted Answer

The team views behaviors as communication and responds by considering each resident’s history, preferences, routines, and unmet needs. Support includes empathy, redirection, meaningful engagement, a calm environment, and ongoing training in dementia care and non-pharmacological approaches.

Question 49

How does the community personalize care for each resident?

Accepted Answer

The team completes care-based assessments before move-in and at regular intervals. These assessments guide a personalized plan that covers daily routines, safety needs, wellness goals, and preferred ways to communicate and connect.

Question 50

How does the community support meaningful days?

Accepted Answer

The neighborhood offers predictable daily rhythms with small-group and one-to-one engagement, sensory experiences, music, movement, and life-skills stations. The goal is to honor personal history, create choice, and encourage participation at each person’s pace.

Question 51

How is memory care different from assisted living?

Accepted Answer

Memory care provides a higher level of structure, security, and dementia-specific programming than standard assisted living. Team members receive specialized training, and the environment is designed to support comfort, dignity, and daily success.

Question 52

How will you update me?

Accepted Answer

Memory Care Directors provide regular weekly updates on well-being, engagement, and meaningful changes. In urgent situations, families are notified promptly, with open communication maintained throughout the process.

Question 53

Is the memory care neighborhood secure?

Accepted Answer

Yes. The neighborhood includes safety features that support freedom of movement within a secure setting, helping provide peace of mind while honoring dignity and independence.

Question 54

Is there nursing oversight?

Accepted Answer

Licensed nursing leadership oversees care planning, medication management, and wellness monitoring. The nursing team collaborates with Support Partners and families to adjust support as needs change.

Question 55

What additional certifications are required for Memory Care Directors?

Accepted Answer

Memory Care Directors hold a Certified Dementia Practitioners license through the National Council of Certified Dementia Practitioners.

Question 56

What happens during the move-in transition?

Accepted Answer

The team develops a step-by-step transition plan that may include gradual visits, favorite belongings, and familiar routines. Support Partners provide reassurance and consistent faces to support a calm, comfortable start.

Question 57

What is included in pricing?

Accepted Answer

Pricing reflects the apartment or suite, the memory care program, daily support from Support Partners, dining, 3 snacks per day, and salon services. The care-based assessment determines the level of support. A team member can provide a detailed, personalized estimate.

Question 58

What is memory care, and who benefits from it?

Accepted Answer

Memory care is a secure, supportive neighborhood designed for people living with Alzheimer’s disease or other forms of dementia. It offers structured routines, specialized support, and an environment that reduces stress and promotes comfort.

Question 59

What is your staffing ratio?

Accepted Answer

The memory care neighborhood is staffed above state-required standards, with at least two dedicated Support Partners on-site at all times and a Memory Care Director providing oversight. Depending on the community, a cook or homemaker may also be part of the daily team to support engagement and personalized care.

Question 60

What kinds of activities are offered in memory care?

Accepted Answer

Programming is designed to be meaningful and sensory-rich, with engagement tailored to each resident’s history, preferences, and abilities.

Question 61

What safety features are in place?

Accepted Answer

Memory care includes secured entrances and exits, monitored common areas, unobtrusive safety checks, and care plans that consider wandering risk and fall prevention. The environment is designed to be calming and easy to navigate.

Question 62

What training do Support Partners receive?

Accepted Answer

Support Partners receive initial and ongoing education in dementia care, communication strategies, redirection techniques, and safety best practices. Training focuses on supporting dignity, minimizing stress, and creating moments of purpose each day.

Question 63

When can I visit?

Accepted Answer

Families are always welcome, with no set visiting hours, because connection is an important part of well-being. At the same time, we strive to maintain a comfortable and supportive environment for all residents. The team may suggest the best times to visit based on the resident’s routine, preferences, and comfort.

Question 64

Are pets allowed in assisted living and memory care?

Accepted Answer

Pets may be considered in assisted living and, depending on the situation, in memory care. The team reviews compatibility, safety, and the resident’s needs when determining fit.

The Parkway Senior Living

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