At Ubora Health, we are committed to protecting your privacy and personal health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our healthcare platform.
Information We Collect
We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support:
Personal Information
- Name, email, and phone number
- Date of birth and gender
- Medical history and health information
- Insurance information
- Emergency contact information
- Optional Apple Health (HealthKit) readings you approve, such as weight, blood pressure, heart rate, blood oxygen, blood sugar, temperature, steps, and active energy
Usage Information
- Device information (IP address, browser type, operating system)
- Usage patterns and preferences
- Appointment and communication history
- Log files and analytics data
How We Use Your Information
We use the information we collect to:
Provide, maintain, and improve our healthcare services
Optionally sync Apple Health readings you approve into your personal health records and activity views
Connect you with appropriate healthcare professionals
Send important service-related communications
Display insurance information you provide
Ensure compliance with healthcare regulations
Protect against fraud and abuse