Reviews from Google

From the linked Google business profile. These may describe a larger campus, not only this care setting.

• LM

  Lorrie Mitcham

  7 months ago
  1.0★★★★★G

  “As a healthcare provider myself, we had to emergently place my mother for a 5 day respite due to a family emergency. We had no choice in where she was placed. Upon visiting her during that time, I have never seen such deplorable care for our loved ones. When trying to call to get information, the employees do not even know who their residents are. I urge you, if you have a choice where to place your loved ones, whether it is respite or long term care, AVOID this place at all cost. This was supposed to be a help for our family, but turned out to be more worry and disgust for the care they give their residents. I have attempted to call the director of nursing or an administrator but no one answered. I am calling the Florida health department with my concerns about this place.”

• AT

  Amber Tremain

  4 months ago
  1.0★★★★★G

  “Avante in Mount Dora has ongoing issues with cockroaches and flies, and like many other reviews mention: several staff members were rude and dismissive toward family concerns. My grandmother was denied bed rails and subsequently fell out of bed. We were told it was against policy to provide an incident report, and despite her age (98 years old) and condition (post-surgery, femur fracture), an ambulance was not called. Physical therapy ordered by her surgeon was ignored, and medications were also not provided as directed. After we insisted she be evaluated at the hospital, she was diagnosed with a blood clot in her lung, which doctors advised was likely related to prolonged immobility after surgery. Director of Nursing Taylor Parker was consistently confrontational, rude, and avoided meeting with family members regarding serious concerns. Based on our experience, we would not recommend this facility”