Reviews from Google

Visitor feedback from Google

• SB

  Shannon Barnes

  5 months ago
  5.0★★★★★G

  “We were fortunate to place my elderly Mother at Lorien-Encore at Turf Valley for rehab following a hospital stay to help her regain strength to return home. The facility is bright and welcoming, and the food is of decent quality. The PT & OT staff and facilities are wonderful- shout out to Gillian & Frederick who really care and know just how much to “push” their patients without overextending them! The floor staff (nurses and aides) are also exceptional! They are compassionate, caring and provided dignity to promote and encourage healing. A HUGE shout out to DeAnte, Toni, Mela & Kendall, Valentina and Jackie. These folks went above and beyond every single day they were on shift and we are beyond grateful! There are also many activities and social gatherings for residents which is wonderful! Additionally, upon discharge, Judy arranged for home health care to continue - another burden off our plate and so appreciated! If you’re looking for care for a loved one- we HIGHLY recommend Lorien Encore- all facilities in Maryland should emulate their approach for caring for our elders!”

• NK

  Natalie Kelly

  7 months ago
  5.0★★★★★G

  “No one ever wants to find out they need rehab after a hospital stay, but Lorien Encore has created a climate that exemplifies respect and dignity for every patient on the floor. My mother has been here for six weeks, and our family could not be more grateful for the "home away from home" they provided. The daily care my mother received was nothing short of exceptional. We want to specifically recognize Kendall and Mela, who handled her daily needs with a level of kindness and compassion that went above and beyond. They approached every task with a smile, ensuring she felt safe and cared for while preserving her dignity at all times. Her nurses, Toni and Deante, were equally impressive. Their attention to detail was exceptional, and they addressed every request with a sense of urgency and a "not a bother" attitude that made my mother feel completely at ease. On the rehabilitation side, the therapists Stephanie and Jillian were amazing. They knew exactly when to push her and when to adjust her activities based on her ever-changing medical needs. It was clear they were monitoring her progress with genuine interest. Communication was also a major strength. Judy, the social worker, was fantastic at coordinating care meetings and was always available to answer questions as we navigated the next steps for her discharge. What struck my mother most was how everyone seemed to know her personally. We are so thankful to the ENTIRE team for their professionalism and heart. If you are looking for a facility that treats patients like family, Lorien Encore is the place.”