Reviews from Google

Visitor feedback from Google

• MH

  Marcie Hansen

  2 months ago
  1.0★★★★★G

  “This place was pure torture to be in. First of all…the food! Many dishes foreign to my palate and so salty it was often inedible! In all fairness some dishes were very good but unavailable for seconds. Snacks were not available…hard to be hungry stour paying hundreds of dollars for a room. A few and far between floor help were available and it took an act of congress to get a nurse in a timely manner! I was treated with kindness by most of the staff and the ancillary staff were great bút time with them very limited. I must mention that during my six day/night stay dispensing of ordered/schedule left much to be desired! I’m 82 and had a 35 year career in nursing…I would make a major overhaul with this place big time! When dirty linen is left on the floor from shift to sh, and food is served thàt is often inedible, and waiting over an hour to speak to a nurse and being left alone for long periods of time…in my estimation are ALL totally unacceptable! Yes, I made a formal complaint and had the Administrator in my room tò voice my concerns! It goes without saying…I do not recommend being a patient here for anyone…EVER!”

• H

  Hera

  2 months ago
  1.0★★★★★G

  “DANGEROUS. In the week my grandmother spent there, not once was she scheduled for a shower or had bedding or towels changed. There was week old blood on her sheets and the nurse just threw a blanket over it. Meals and medications were hours late everyday, (due to short staffing maybe) and when nurses were called (with a call button that was literally from '98) they told her that they had already been there, which they hadn't, and blamed her memory, then they did the same thing with her discharge papers and her prescriptions. To top it all off, during a visit the fire alarm went off four times over the course of 3 hours, which they kept dismissing until the fire department finally found an electrical fire burning in the walls hours later. I am never ever sending any of my loved ones here again, not until that company updates its technology, basic needs, and staff.”