Hollenbeck Palms

Reviews from Google

From the linked Google business profile. These may describe a larger campus, not only this care setting.

• HJ

  Herley Jim Bowling

  3 months ago
  5.0★★★★★G

  “My wife and I moved to Hollenbeck Palms in 2025 and have been grateful ever since. We had visited several times, so had seen the gardens, parlors, activity and art rooms, and the gym. We were fed delicious complimentary lunches. We joined the waiting list and intended to delay our entry five years. But after being offered a beautiful 2-bedroom apartment, we changed course and moved in after only one year. Hollenbeck Palms let us choose the paint, flooring, window treatments, and carpet. The management clearly want everyone to have a smooth transition. For our neighbor’s elderly cat, they installed a cat flap in the door to the balcony. A welcoming committee run by residents offers tours to new people and answers all questions. My favorite classes here are Line Dancing with Tony and Dancing with Katarina. All skill levels are welcomed. The oldest class members are in their 90s. After some trepidation, my wife joined the Creative Writing class, and now pounds away at her homework. Of most importance here to me is the sense of community, friendliness, and kindness, which I know to be a foundation of health and happiness.”

• BF

  Bonnie Freeman

  3 months ago
  5.0★★★★★G

  “I moved into Hollenbeck Palms (Independent Living) about one month ago. The initial visit, the admissions process and the move-in process took about a month. I am not going to say it was seamless, but every wrinkle that arose was addressed by Evelyn Cantacuzene - Speransky, Director of Sales and Communications, immediately and to my total satisfaction. For instance, I was really picky about the paint colors in each room - the walls and the trim. The actual painting couldn’t have gone smoother. Negotiation with the movers was touchy, but satisfactorily resolved. Additional shelving was provided and installed. I can’t remember all that was done, but the process and the resolution of all the issues couldn’t have been better. My experience moving in has been no different. Between Evelyn and Irene Lopez, Director of Resident Services and Moving Coordinator, and also the maintenance staff; I have had everything repaired and installed in a timely manner. So far they have installed a fan for me and the remote control, mounted wall bookshelves, replaced a broken garbage disposal, and will be installing a bike rack for my e-bike. And that’s only what immediately comes to mind. I have also arranged to have Hollenbeck Palms pick up and deliver all of my prescriptions. And lastly, I began meeting other residents from the first day I moved in. They have all been super friendly. It helps to take your meals in the dining room (3 meals a day included) where you can have some good conversations (with both men and women). Others have stopped me in the hall to chat (“Oh, you’re the new resident with a cat…”). I haven’t engaged in any activities yet, but I assume it’s also a great way to meet the other residents. Based upon my two months of contact with Hollenbeck Palms, I would highly recommend it to any potential resident and/or their family members. I’m very impressed so far with all of the staff (they are caring and of good cheer), the accommodations, and the well kept beautiful grounds (8.5 acres). When the time comes and I will need more care, I sense I will feel that I have chosen wisely. Anyone looking for a Community Care Residential Facility (CCRC) should check out Hollenbeck Palms!”