Reviews from Google

Visitor feedback from Google

• B&

  Bob & Susan Frambes

  3 weeks ago
  1.0★★★★★G

  “My disabled spouse was there for care. He was majorly neglected. They did not give him his toothbrush or water so he could brush his teeth. They did not change his diaper in a timely manner. When hospice got there around 3 pm he was still in his morning diaper. His t-shirt was wet up to the middle of his back. They gave him a call button that did not work. They would not let him go to the dining hall for his meal. They would not let him use his electric wheelchair. When I asked for help to get him dressed and change his diaper so we could leave they said someone would be there shortly to help me. No one showed up they ignored my request and after 2 hours of doing their job that they got paid for I finally was able to leave. Furthermore, the room was dirty and smelled of urine. The ceiling plaster was falling off the a/c vent was black with dust and there were dead cockroaches on the floors. Please do not send yourself loved one to this place.”

• SS

  shannah stockstill

  2 months ago
  1.0★★★★★G

  “My Father was released after a week in the hospital after suffering severe blow to the head and lung clots. He was then placed in Wooldridge place. The room had a small bed where his legs hung over but this was corrected in about a day. For three days no Working toilet so he had to walk down the hall to a public restroom. The air conditioning did not work so we bought a fan to help cool the room a bit. The building roofers hammered for hours at a time so that helped with his headaches and breathing issues. The food was cold and barely edible which included his cold morning coffee. Three days had passed and maintenance could not correct the issues. I went and spoke with an employee and soon a Social worker arrived. She quickly corrected the problem and he was transferred to a decent room near the front. He was released a few days later without being given a prescription for the meds he was on. We went to bay area ER and they made calls. The nurse at Wooldridge bluntly told me that they do not give prescriptions. Total chaos and unnecessary stress.”