Question 1

What is Liberty Military Housing?

Accepted Answer

Liberty Military Housing is a leading residential property management company dedicated exclusively to serving America’s military families. With over two decades of experience, we’ve earned our reputation as an industry leader in military housing, providing quality homes and exceptional service nationwide. As the first employee-owned military housing provider, we bring deep expertise, compassion, and commitment to every community we manage, ensuring military families have a place to call home that supports their unique lifestyle and needs.

Question 2

What is privatized housing (PPV)?

Accepted Answer

Privatized housing is also referred to as Public Private Venture (PPV) housing. It is owned by a private partner and governed by a business agreement in which the Department of War (DoW) has limited rights and responsibilities. The private entity is responsible for managing the construction, renovation, maintenance and day-to-day maintenance and services of the community. PPV housing may be located on or off government property and may be former military housing.

Question 3

Why is the government privatizing military housing?

Accepted Answer

The Department of War (DoW) has mandated that all Military Housing eventually will be privatized. The reason behind this mandate is that private partners are able to more efficiently build, renovate, and manage housing, and at less expense than the government. The private partners are also incentivized to provide quality products, management, and services. The success of these partnerships is tied to the number of service members who choose to live in installation housing. Therefore, the private partner has incentives to keep the homes and surrounding grounds well-maintained and the residents pleased.

Question 4

How is rent determined at Liberty Military Housing?

Accepted Answer

Rent at Liberty Military Housing is based on the Basic Allowance for Housing (BAH). Currently, your BAH covers both rent and utilities at all Liberty communities. Each year, the Department of War reviews housing markets near military installations and adjusts BAH rates based on local market conditions and ZIP code data. These updates ensure that BAH reflects the average cost of housing in your area.

Question 5

Are there any hidden fees or utility costs?

Accepted Answer

No. Your Basic Allowance for Housing (BAH) covers your rent, gas, water, and average electricity usage at all Liberty Military Housing communities. There are no hidden fees, so you can enjoy peace of mind knowing your housing costs are predictable and transparent.

Question 6

Do I need to pay a security deposit?

Accepted Answer

Liberty Military Housing does not require a security deposit for active-duty service members and their families. If you are approved to have a pet, a pet deposit may be required. Additionally, if you choose not to pay rent through military allotment, a refundable deposit equal to one month’s rent may be required prior to moving in.

Question 7

Do you require a credit check?

Accepted Answer

Liberty Military Housing does not require a credit check for qualified active-duty service members and their families.

Question 8

How do I submit a maintenance request?

Accepted Answer

For standard maintenance issues, please use the Resident Portal found under the Residents tab on this site or use the Liberty Resident App. The app makes it easy to request maintenance on your home and track the progress. If you have an emergency in your home, please contact Liberty At Your Service 24/7 at 1-888-578-4141.

Question 9

What is the three-step process for resolving resident concerns?

Accepted Answer

Step 1: Notify your District Office or Liberty At your Service by calling 1-888-578-4141. Step 2: If the issue isn’t resolved, contact the General Management Office/ Regional Property Manager. Step 3: If the issue is still unresolved, you should reach out to the Government Family Housing Office.

Question 10

How can I provide feedback?

Accepted Answer

Liberty Military Housing is committed to enriching the lives of military families through providing quality homes and vibrant communities. Your feedback is an important piece in helping us accomplish this goal. Please click here and fill out this form so we can have a member of our team reach out to you directly.

Question 11

When can I apply for housing?

Accepted Answer

In most cases, you can apply for housing as soon as you receive your orders through the advanced application process. Some branches may require you to be detached from your current installation before your application is accepted. Completed applications can be submitted in person at the Base Housing Office. Please check with your local Housing Office for details on accessing the waitlist.

Question 12

How long are wait times?

Accepted Answer

Wait times are only estimates and may change at any time. You may discuss wait times with a Housing Representative by contacting the Liberty Military Housing Office in your area.

Question 13

How do I sign up for community events?

Accepted Answer

It’s easy to join the fun! Just check your community newsletter or visit our events website at lmhresidentevents.com to see what’s coming up. Each event listing includes simple instructions for signing up.

Question 14

Who can attend Liberty events?

Accepted Answer

Liberty events are exclusively for residents listed on the sponsor’s official Page 2. This means only those who are part of the household and officially registered with Liberty Military Housing are eligible to attend. Extended family members, temporary visitors, and non-resident friends are not permitted at events.

Liberty Military Housing - Port Hueneme

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