Trellis Chino

Very clean facility, with good people who are well all trained. Attention to details on all levels and management willing to listen when there are problems. I highly recommend this facility .

Thank you for your services. I would also like to thank my nurse Marisela for 100%. She was a very good nurse. Thank you.

My mother spent her final days here, and finding this facility truly felt like a blessing for her and for our whole family. Alex, Connie, and the rest of the staff were wonderful. Alex cared for my mother with such kindness and respect. May God continue to bless the staff and the patients here, and may He give them the patience and resilience to keep moving forward.

Excellent Service and a very caring staff. Will highly recommend it. The food is also very good and healthy.

In January 2025 my mother was admitted to Trellis Chino. I have to say that this place is everything it appears to be, five stars all the way! Trevor and his team keep this place running smoothly. The layout is perfect for the person who is taking physical therapy here and trying to heal mentally and physically. The physical therapy team does an amazing job. The nursing staff is on top of it. My mother still asks to go back to this beautiful place.

I do not recommend this facility at all. My father wasn’t in 3 weeks, he had to be transported to the hospital. He had a severe UTI from dehydration and blood infection caused by an Elbow septic bursitis and to top it off bed sores.

DO NOT TRUST THIS FACILITY WITH YOUR LOVED ONE. If your loved one needs professional medical care after a hospital stay, please think very carefully before choosing this facility... We will be filing formal complaints with the appropriate medical and licensing boards.

DO NOT PUT YOUR LOVED ONE HERE . In the past month they have ran out of medication/ didn’t get ordered. And managed to lose / misplace it .

My mother broke her back and had surgery. She came to Trellis after her surgery and was there 3 months. I have been to other rehabs. This one looks like a nice hotel instead of.a dreary nursing home. They have private rooms and baths. It has a good atmosphere. The staff is helpful and courteous. The rehab was great.

My relative was admitted to Trellis in May 2024 and discharged in early Oct. unfortunately, a prior facility failed to provide appropriate nursing skills and she was verybdeconditioned on arrival. Great team work and careful slow work, she was successful in gaining back strength to continue therapy at home.

After going to another facility for 48 hours I was so thankful and love the staff at Trellis. I think it would be hard to find such a nice, helpful , caring place as this. If I could give it 6 stars I would…

If I could give 0 stars I would, I’m typing this as my loved one is being carried out of here back to the hospital in an ambulance. The fireman himself said “we’re down here all the time this place is horrible you must advocate for your loved one” Genuine patient care is non existent these days!

My father was transfer here in august 2023 from kindred in Ontario. He has Pancreatic cancer and osteoporosis and malnutrition. So he needed extra physical therapy to gain strength and gain weight... I brought him home and thanks to this facility his care was completely gone backwards and no hope of him walking again.

Excellent care and the food is 5 stars 🌟

The Trellis Chino team has been providing exceptional care for my father postop — at an older age it has been somewhat difficult for him to adjust & their Team has been compassionately understanding and as attentive as possible!

I’ve only been here a short time. The staff has been helpful friendly Go above and beyond.

This place is very clean and you do have your own private room and bathroon and shower and good PT dept and the nurses are nice but overworked..

Really bad service my uncle was there this past 4 days we had him removed to the hospital

Do not go to this facility. My brother is currently there he is diabetic and just had his leg amputated. He has been there 3 days so far to continue his physical therapy and wound care, but hasn’t been moved yet.

I would like to give this place higher grade, but cannot due to several issues. Pros: very clean, individual rooms, friendly staff and front desk, good physical therapy Cons: food is not good, they are understaffed, so patient calls and they come 45 minutes later if not longer. Staff changes all the time

I nave been at Trellis for almost 10 weeks during that time four (4) separate medical appointments were missed due to a variety or reasons that include transportation failure to notify patient not to eat food prior to appointment to name a few.

0/5 stars. Not diabetic friendly, the patient ended up back into the ICU due to lack of insulin and ketoacidosis and forced her to eat yogurt and sweetened foods if she wanted her insulin.