Question 1

Are pets welcome? What should I know about the pet policy?

Accepted Answer

Absolutely! Pets are family, and we welcome them here. And just like you, we want them to feel right at home here. The Hudson River Waterfront Walkway and Liberty State Park are both just minutes away, giving your pet miles of trails and open green space to explore. We also host occasional community pet events! Please note that certain breed restrictions and pet fees apply. View our Pet Policy and Costs Overview for more information.

Question 2

How can I pay rent each month?

Accepted Answer

Paying rent is simple and convenient. Residents simply log in to our secure Resident Portal, available on desktop or mobile app, to make their monthly payment. Payments can be made by bank transfer (ACH) or credit/debit card. For added convenience, you can enroll in autopay so your rent is automatically processed on the due date each month — giving you peace of mind and one less task to manage. Paying through the Resident Portal also provides access to added benefits, including on-time rent reporting (if enabled) and the ability to earn rewards points through Bilt. Simply log in each month to submit your payment, or enable autopay, and you’re all set.

Question 3

I’m interested in touring an apartment. How do I schedule a visit?

Accepted Answer

We’d love for you to visit! We offer convenient ways to tour based on your schedule and preference: Guided tours with a dedicated Windsor associate who can show you around and answer all your questions, self-guided tours where you can take your time and explore at your own pace, or live video tours that let you explore from the comfort of home with a Windsor associate guiding the way. To schedule your visit, head to the “Schedule a Tour” section above, or simply click here .

Question 4

Is renters insurance required at Windsor Communities?

Accepted Answer

Yes, renters insurance is required.  Renters insurance helps protect what matters most — your personal belongings and your peace of mind. If something unexpected happens, renter’s insurance can help provide valuable financial support. We partner with Assurant, a leading renters insurance provider, to make it easy for you to secure renters’ insurance that meets your lease requirements. You’re also welcome to obtain coverage through any provider that satisfies your lease terms. For additional details about coverage requirements and options, please visit our Renter’s Insurance page. *If required by lease term

Question 5

Is there public transportation nearby?

Accepted Answer

Windsor at Liberty House is thoughtfully located with your convenience in mind. Multiple options make commuting into Manhattan seamless, including the Exchange Place and Grove Street PATH stations, the Hudson-Bergen Light Rail , and the NY Waterway Ferry just along the waterfront. The New Jersey Turnpike and I-78 are also just minutes away, providing direct access throughout the region. When not commuting, it’s an easy stroll to all the waterfront parks, local restaurants, and neighborhood favorites right outside your door.

Question 6

What are the rental requirements at a Windsor community?

Accepted Answer

We review every application using fair criteria that is consistent for each applicant to a particular community. Every applicant 18 or older will need to complete an application. For complete details on our qualification criteria, review our Resident Selection Criteria . Our Windsor associates are available to answer questions and help make the application process as smooth as possible.

Question 7

What is Bilt Rewards and how does it work?

Accepted Answer

We believe paying rent should come with perks! That’s why we’ve partnered with Bilt Rewards—a loyalty program designed specifically for renters. With Bilt, you earn points just by paying your rent on time. Those points can be redeemed for travel, fitness experiences, dining, and more. Even better? You can also build your credit with every on-time payment through Bilt’s credit reporting feature. It’s a simple way to turn your rent into real rewards. To learn more about the program and explore all your redemption options visit bilt.com or check out our Bilt Rewards page.

Question 8

I’m a Windsor resident.  How do I sign up for the Bilt Rewards program?

Accepted Answer

Getting started with Bilt Rewards is easy! You have two options: Option 1 : Visit bilt.com to create your account before making your first rent payment. Option 2 : Sign up directly through the Resident Portal when you make your first payment. Simply select “Make Payment”, and you’ll be prompted to create or connect your Bilt account before completing your transaction. Once you’re enrolled, your eligible on-time rent payments will automatically start earning points. You can also set up autopay for added convenience and enable credit reporting if you’d like your on-time payments to help build your credit. For more information about the program, visit our Bilt Rewards page.

Question 9

Which school district serves Windsor at Liberty House?

Accepted Answer

We know that having quality schools can be an important part of finding the right home. Windsor at Liberty House is served by the Jersey City Public School District. For detailed information about specific schools, boundaries, and programs, visit jcboe.org . If you have questions about schools in the area, our Windsor associates are happy to help point you in the right direction.

Question 10

I’m interested in one of your communities. How can I schedule a tour?

Accepted Answer

Welcome! We’re so glad you’re here. Our Windsor associates are here to help you explore our communities and find the perfect fit. We offer several convenient ways to tour: Guided tours with a dedicated Windsor associate who can show you around and answer all your questions, self-guided tours where you can take your time and explore at your own pace, or live video tours so you can see everything from wherever you are—whether that’s home, the office, or on the go. Tour options vary by community, so be sure to check what’s available at your preferred location. Ready to start exploring? Browse our communities, find your perfect fit, and schedule a tour .

Windsor at Liberty House Apartments

About this place

FAQs

Care types offered

Get in touch