Reviews from Google

Visitor feedback from Google

• TG

  Tanika Gardner-Thomas

  3 months ago
  1.0★★★★★G

  “I recently visited my father-in-law at Spring Hill Rehabilitation and Nursing Center, and the experience was extremely upsetting. The facility appeared run-down and poorly maintained. There were bugs flying around the rooms, hallways, and even the bathroom, which is completely unacceptable in a healthcare environment. The dinner they served looked terrible — as though slop had been thrown onto a plate with a dry piece of cornbread added beside it. No resident should be treated that way. What concerned me even more was the lack of care from the staff. My father-in-law pressed his call light for assistance, and no one ever responded. When I contacted the social worker to discuss transferring him to another facility, she was rude, dismissive, and condescending instead of helpful. During the visit, I also witnessed a staff member yelling at a resident as if she were a small child. It was heartbreaking and deeply unprofessional. If at all possible, I would strongly encourage families to look carefully at other options before placing a loved one here. No one deserves to be treated this way.”

• DM

  Darnell Murphy

  10 months ago
  5.0★★★★★G

  “Darnell Murphy i would like to thank all the staff hear for the quality care and compassion that I received while a patient here from the CNA to the nurses to the Housekeeping staff. Even the kitchen staff but most of all i'd like to thank the admissions office. For her going to bat for me to get hear and understanding my situation. I truly.Thank her fromThe bottom of my heart . And a heartfelt gratitude i have her. And even those in the business office as well as in social services and front desk. I am forever grateful to each and everyone of you. Once again, I truly say thank you. For all your care and compassion in this time of my need.”